Cloud Telephony
Cloud Telephony is an advanced communication technology that enables businesses to handle their phone systems over the internet, eliminating the need for traditional phone lines and on-premise infrastructure. It integrates seamlessly with Customer Relationship Management (CRM) systems, offering features such as automated call routing, virtual numbers, IVR (Interactive Voice Response), call recording, and analytics.
By: rahulsharmaaa
25-Jan-2025 04:05 pm
User Website : https://medium.com/@rahulsharma6745334/how-cloud-telephony-is-revolutionizing-business-communication-1c3af986879d
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